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FAQ

Q. Does Mazani Mink hair shed?

  • VERY MINIMUM! All hair sheds, including your real hair. Shedding is normal but with good care you will see little to NO shedding but it will never have a noticeable or drastic decrease in its density or volume.


Q. What does "BW" mean on your website under Bundle Deals?

  • BW is short for "BodyWave"



Q. How many ounces is one bundle?

  • Each bundle weighs between 3.5-4.0 oz


Q. Are all your Mazani Mink Bundles silky

  • YES

 

 Q. How long after I order will I receive my package?

  • Here at Mazani Mink out only option is 2 Day shipping which cost $18. We love to get your packages to you as soon as possible. SOMETIMES it can take 32 hours for your payment to process into our system.



Q. How many bundles should I purshase for a fuller look?

  • It all depends on your future hairstyle. I suggest 14-16" you need 2 bundles. 18"-24" possibly 2 in a half (so 3 Bundles) and 26"32" you would need 3 to 4 bundles. I normally wear 30" and I use 2 in a half bundles with leave out. So it all depends on your head and hair style.



Q. How often to wash my hair?

  • You can wash however many times you'd like. We suggest you wash it once every 2 weeks to keep that natural bouncy look. 

Q. Products to wash my hair with?

  • Always wash your hair with products designed to detangle and moisturize. Never forget to use conditioner after washing and be sure to rinse all products out your hair for a silky bouncy look when straightened.



Q. Do you do refunds?

  • We do not do refunds, but we do exchange. If you happen to get something you aren't pleased with me and my team will gladly assist you until you are pleased. In order to exchange your bundles, your bundles MUST be in the original state it was sent to you in.


Q. Do I have the option to "Pick Up"

  • NO


Q. Can Mazani Mink be dyed?

  • YES! Our hair is 100% virgin hair so it can be dyed, bleached and etc. but we strongly suggest you get your hair dyed by a professional.



Q. What if my package is lost?

  • If your package is lost, we recommend that you dispute charges with you card company. We are not responsible for lost packages. We will work closely with our lovely customers to ensure that the carrier finds where he or she left package.



Q. On your website you have "Straight frontals/closures" but you did not add the texture. Will that matter if I get your Malaysian bundles?

  • Honestly, no! All my hair is extremely bouncy and silky and so is the frontal and closures. If you get straight Malaysian or Mink Brazilian then get a straight frontal or closure. If you get Body Wave bundles, get a body wave frontal/closure. But I can ensure you that your frontal and closures will match well with any bundles. It can be dyed or bleached and it will remain silky and bouncy.